Contractor work order template: what a work order for an outside contractor has to add, who fills which part, and how the certificate is filed against the asset

Updated

A contractor work order template is the site's work order with the fields a visiting trade needs added: the scope agreed, the permit and induction, the site contact, and the certificate or report the contractor leaves behind. It matters because contractor work is where the site's record most often goes missing: the boiler was serviced, the certificate is in an email, and the work order was never raised. This page says what the template adds, who fills which part, and how the contractor's certificate is filed against the asset so that the compliance file is complete.

What the template adds

Contractor name and the person on site. Scope, as agreed on the quote, so that what was done can be checked against what was ordered. Permit to work and isolation, confirmed by the site before work starts, because the site's lockout rules apply to visitors. Induction confirmed. Site contact who handed over and who signed off. Certificate or report received, with its reference. Next due date, taken from the certificate. The rest of the work order is the same as the site's own: asset, type, times, findings, follow-up.

Who fills which part

The site raises the work order from the schedule or the request, sets the scope and confirms the permit and the induction. The contractor records what was done, what was found and what was replaced, as the site's own technician would, and hands over the certificate. The site closes the work order, files the certificate against the asset, and raises any corrective work the contractor recommended as its own work order with a priority. A contractor's recommendation left in a report and not raised is the commonest way a known fault becomes a breakdown.

Filing the certificate

Against the asset, referenced from the work order, with the next due date on the schedule. On a CMMS the certificate is attached to the work order and the next task is dated from it; on paper it is in the asset's file with the work order number on it. The compliance file an inspector or an insurer asks for is those certificates, and a site that can produce them from the asset record answers in a minute.

Why not just keep the contractor's report

Because the report is the contractor's record, in the contractor's format, and it does not say what the site did about the recommendations or when the next visit is due. The work order says both, and it puts the visit in the site's history beside the site's own work on that asset, which is where the pattern shows. The maintenance work order template worksheet on this site has a notes area that serves for the contractor fields until the team is on a system.

Questions people ask about contractor work order template

Does contractor work need a work order at all?

Yes, if the site wants a record of what was done to its equipment. The contractor's invoice is not a maintenance record.

Who is responsible for isolation when a contractor works?

The site, under its own hazardous-energy procedure, with the contractor's locks applied alongside. The work order records that it was done.

What if the contractor recommends further work?

Raise it as the site's own corrective work order with a priority, referencing the contractor's report, so that it is in the queue and not in an email.

Sources

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