Maintenance dashboard: the figures that belong on one screen, where maintenance time goes and how to show it, and what a dashboard should make someone do

Updated

A maintenance dashboard is one screen a manager reads in a minute and acts on: the reactive share, schedule compliance, the overdue list, and where maintenance time went this month, each with a trend. Most dashboards fail by showing too much, because a screen of thirty tiles is scrolled past. This page says what belongs on the one screen, how to show where maintenance time goes so that the split between planned and reactive work is visible at a glance, and the test that decides whether a tile has earned its place.

The four tiles

Reactive share this month against the last six, as a percentage of work orders and of hours. Schedule compliance, the share of preventive work orders done on time, with the same trend. The overdue list, as a count and as the top few assets by consequence. And a picture of where maintenance time went: planned, corrective and reactive hours side by side, which is the tile that tells a plant manager what the team was doing. This site's worked example puts 66 planned hours beside a reactive load of 84 breakdowns at 3.4 hours, and that pair on one tile is the whole story.

Showing where maintenance time goes

Hours by work order type, by week or month, as a simple bar. Hours by asset class for the top few classes, which shows what is eating the team. Hours waiting against hours repairing on reactive work, if the work orders record both, because waiting is the part a spare on the shelf fixes. The source for all of it is the hours field on closed work orders, which is why an honest hours entry matters more than any other field on the form.

What a dashboard should make someone do

Each tile should have an action attached to its moving: reactive share up, look at the repeaters; compliance down, look at the load; overdue list growing, read it today; hours skewed to one asset class, look at that class's strategy. A tile with no action attached is decoration, and the test for keeping a tile is whether anyone has changed something because of it in the last quarter.

Building one without buying one

A CMMS reporting screen gives the four tiles from its own data, and most products let a manager pin them. A team on the maintenance log worksheet on this site sums the columns monthly and writes the four figures on one sheet with last month's beside them. The dashboard is the habit of reading the four figures, not the software that draws them.

Questions people ask about maintenance dashboard

What should be on a maintenance dashboard?

Reactive share, schedule compliance, the overdue list, and hours by type, each with a trend. Add asset-level MTBF and MTTR for the assets that matter, and stop there.

Should technicians see the dashboard?

The overdue list and the day's work, yes, on their phones. The management tiles are for the person who changes the schedule.

How do I track where maintenance time goes?

From the hours recorded on each closed work order, split by type. If hours are not recorded honestly the dashboard shows nothing true, which is the argument for recording them at the machine.

Sources

Related answers

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